
How can we assist you?
Certronic counts on a permanent claim module and professional assistance. The support tickets can be created completing a special form on the platform or by mail using a mailbox to manage the creation of support tickets.

It is an online platform that enables your company to conduct the document administration and control management of contracting companies 24 hours a day, 365 days a year.
Yes. The platform counts on two independent and exclusive access interfaces, for clients and suppliers: “User Company Interface” – “Supplier Interface”.
Yes. It is set according to the type and amount of information that your company needs to provide its suppliers.
The supplier has access to www.certronic.com, moves on to the login section and enters the user name and password previously registered.
Yes. The supplier is required to modify his password the first time he enters the site. From then on, he can do it whenever he considers it appropriate.
Passwords management will be carried out by the client through his independent access interface entering his user name and password.
Yes. In his independent access interface, each supplier has an exclusive module to manage the type of information he wants to receive as well as the frequency in which it is made. The configuration is a simple and user-friendly process.
The client company and the suppliers count on a specially designed tool for the delivery and answering of claims.
Yes. Certronic counts on a specially designed tool for the management of digital files per period and contracting company.
Yes. The platform allows you to obtain monthly statistics of the total number of enquiries carried out and per supplier.
For any doubt or enquiry about the platform performance or tools, please enter the following form.